Guest handbook

Dear Guests!
We welcome you in Öreg-tó Hotel and Event Centre***!
In this booklet, we have collected some useful information about our hotel and its services, in order to make your stay enjoyable.

We hope you have a pleasant stay.


We are located in Tata, only 100 meters far from the shore of Lake Öreg.

Due to our various types of rooms, we can host 64 guests in our main building and additional 40 guests in our renovated garden apartments. In addition to the colours and the designs of our rooms, our Jacuzzi, sauna, solarium, massage room and the services of our restaurant contribute to maximise your relaxation.
Our conference room provides a great venue for team builders, seminars and business meetings.

The main building has 31 rooms with single, double or triple beds. We can also guarantee higher experiences with our suite and two apartments.

The freshly renovated Veranda Bistro & More welcomes its guest all year around! We await you from spring to autumn in our cocktail-BBQ patio and in our Mediterranean garden, and our bistro is the perfect location for family/business gatherings all year.

We welcome your four-legged friends as our hotel and our bistro is both dog friendly!

Safety instructions

Please keep the following regulations in mind for your safety:

  • The hotel is non-smoking; please do not smoke in the building.
  • In a case of emergency please call the reception on the +36 30 756 6116 or the +36 34 487 960 phone number!
  • In a case of fire please immediately leave the building; you can find the escape route at the entrance of the room.
  • Please keep the door and the windows shut all the time when you are leaving. Watch your belongings! You are welcome to use the safe deposit box free at the reception.
  • The hotel is not responsible for valuables left in the rooms. 
  • The blinders and mosquito nets on the windows of the room can be opened vertically.
  • Please follow the hotel policy, which you can find, on our website.


General information

Please ask for different international chargers at our reception.

Additional services
You can request shower gel, shampoo, disposable razor, shaving cream, toothbrush, toothpaste and slippers at our hotel reception for a fee.

Air conditioner

Air conditioner is only available in our suite.

The nearest ATM is in the city centre, under Ady Endre street 25, approximately 3kms from our hotel.

Opening hours of the bar located in the lobby: every day 08:00-22:00

The hotel has a limited number of bathrobes, which you can request at the reception for a fee of 1000HUf/person.

Each room has box-spring beds and 20cm thick mattresses. All mattresses are equipped with an encasing mattress protector. The singel bed sizes are 90x200cm and the double bed sizes are 160x200cm.

In case you need a change of your bedsheet, please contact the hotel reception.

Breakfast is located at Veranda Bistro & More. Breakfast time during summer is 07:00-10:00; breakfast time during winter is 08:00-10:00. In case of an early leave, you can ask for a cold package at the reception the previous night until 20:00.

As the hotel has a limited amount of cash it cannot exchange larger banknotes. Please ask our receptionist for the closest bank or ATM.

Check in / check out
Check in from 14:30pm, check out from 10:00am. There is a possibility for late check out until 14:30 for a 50% room fee. Checking out after 14:30 we charge full price.

You can ask for a child bed or a baby crib at the reception.

Daily cleaning is performed between 10am and 2pm. If this time frame is inconvenient for or you don’t need cleaning please use the sign placed on the door knob.  If you need extra cleaning, please contact the reception’s staff.

The hotel reserves the right to charge a penalty in the event of any damage to the room or other hotel properties. The hotel takes not responsibility for unattended personal belongings or accidents that happen on its premises.

If you have a problem or a complaint please go to our reception. If necessary, our reception will notify the hotel manager.

Computer services
If you need any assistant with computer matters, please ask for help at the reception.

Our restrooms have accessible departments. The hotel has a fully accessible room for our guests with reduced mobility.

Discount for children
The accommodation is free for children under 3 years old, with parents in the same room (two adults).

Doctor, first aid
If you are feeling unwell or there is an accident please tell any of our staff member or call our reception at the +36 30 756 6116 phone number.

Every door has a safety peephole.

Our Park Café offers a wide range of drinks. For more information, ask our receptionist.

Electric car charger
-electric vehicle charging for an extra fee
- contact reception for electric bicycle charging

Escape route
You can find the escape route map on the inside of the hotel doors and also on our corridors.

It is forbidden to engage in activities that may cause fire or explosion in the rooms, suites. No other equipment suitable for heating or cooking are allowed in the rooms. Failure in any electrical equipment is dangerous; please notify our staff in this case. Fire alarm equipment and powder extinguishers on each floor are located, and each room has a smoke alarm equipment. In case of fire, our guests are alerted by siren sound. In this case, please find the nearest emergency exit according to the escape route posted on the inside of the room door and leave the hotel as soon as possible

All rooms have a mini fridge. Please keep the top of the fridge clean and do not cover it.

Guest reviews
Our guest’s opinion is important to us. Please fill out the guest survey to help our work.

Hair dryer
All rooms are equipped with hairy dryer.

Hiking, city tour
For more information and booking go to our reception.

Important phone numbers
Ambulance: 104

Police: 107

Fire department: 105

General emergency: 112

Please hand down the key at the reception when you are leaving. We charge 5000HUF for a lost key.

Lost items
If you find lost items on the premises please bring to the reception.

Luggage store
If you wish to have your luggage kept in luggage room, please hand it in at the reception desk.

Inquire about our current massage offer at our reception.

Free parking is available in the parking lot in front of the hotel and in the courtyard.

Payment methods
We accept cash, credit cards and SZÉP – cards (MKB, OTP, K&H).

Our dog friendly hotel welcomes it’s guests and their pets. The lakeshore is 100meters from the hotel where there is a possibility for dogs to swim. We kindly ask our guest not to let the dogs on the bad and on the windowsill.

The closest pharmacy is Tóvárosi Pharmacy, under Ady Endre Street 47.

Photocopying, scanning
Photocopying and scanning available every day 08:00-18:00 for an extra charge.

Pillow, blanket
If you need extra blanket or pillow please request at the reception.

Public bathroom
On the ground floor of the building there is a community washroom for both sexes. A disabled restroom is also available for guests with reduced mobility.

Our hotel’s restaurant Veranda Bistro & More welcomes you. Our restaurant’s cocktail and BBQ garden awaits its customers from spring to fall, while its Mediterranean garden is the perfect location for business and family gathering all year.

Opening hours: Please ask for our current opening hours!

If you have any further questions regarding the restaurant, please ask its members or visit the webpage
On request, Veranda Bistro & More prepares cold packages, vegetarian and anti-allergic meals.
Please make sure to let us know any of these requires in advanced.
If needed we provide fire place, grill, fire log for a fix amount.

Our double room sizes are 16m2 and our suite is 32m2. Smoking is prohibited in every room.

Safe deposit box
You have the possibility to keep your values in the safe located in the room or at the reception’s safe box.

You can find our automat shoe-polisher machine next to the entrance. Individually packaged sponges or cloths suitable for cleaning shoes can be requested at the reception.

Smoking is prohibited on the entire territory of the hotel, please use only the designated places for this purpose and put the cigarettes in the ashtray!

Spare bed
Most hotel rooms cannot be placed with extra beds, inquire about extra beds at the reception.

Sport utilities
Our hotel provides various sports equipment for free:
-badminton, soccer, football, basketball, ping-pong
-bicycle rental according to the price list at the reception

If you require a taxi service, our reception will help you book one. It is recommended to book a taxi in advance at the reception.

Technical services
If you need such assistance, please contact the reception.

Telephone use for guest at the reception:
Reception: +36 70 756 6116
Restaurant: +36 34 588 078

All rooms are equipped with 101cm led TVs. The channel allocation is in the TV menu system. The selection includes 36 Hungarian language channels.

The closest tobacco shop is located in Ady Endre Street 43, approximately 2kms far from the hotel.

We change the towels in rooms every 3 days, in order to protect our environment and preserve its long term sustainability. If you wish to have your towels changed every day, please go to our reception.

You can rent umbrellas at the reception.

Wake-up service
If you need wake-up service please contact the reception. You can find alarm on the digital clock and television.

Washing, ironing, sewing
We provide irons and stands for our guests, please contact the reception for information regarding other cleaning needs. You can find sewing kit at the reception desk.

Opening hours from Sunday to Thursday: 08:00-20:00, from Friday to Saturday: 08:00-21:00.
Daily ticket 3500HUF/person
Massage: Book your appointment at the reception.
Solarium: 300HUF/ 3minutes
500HUF/ 6 minutes
800HUF/ 9minutes
1200HUF/ 12minutes

We provide free Wi-Fi service to our guests.
Name: OTHGuest
Password: OTHGuest


Entering the Wellness are visitors agree to abide by the rules below and accept the same:

  • Please take care of the furniture in the wellness area. Anyone who cause damage intentionally or negligently initiates financial liability.
  • Please follow Health Authority regulations, and in order to use the facility undisturbed it is strictly forbidden:
  • to smoke, litter, drink alcohol
  • to use the jacuzzi without pre-shower
  • to bring fragile items into the jacuzzi or the sauna
  • to behave in a way of violating public morality
  • In accordance with the relevant health provision, the hotel must provide the quality of the water required by the authority; keep the jacuzzi and the wellness area clean.
  • The institution’s management (technical problems, accident etc) may change operation time.
  • The change must be communicated toward guests on the notice board.
  • People with infectious or skin diseases are not allowed to use the facility.
  • Drunk person cannot be in the wellness area.
  • Please follow the house rules, and our staff’s instructions. Those who will not follow house rules and instructions, the service can be refused.
  • If you are a feeling unwell, or an accident happened, the staff and the reception must be notified.

Please do not use our wellness facility if:

  • you have a fever, or you are suffering from an infectious gastrointestinal and skin disease
  • you have an open wound
  • you suffering from a disease with pathological changes
  • you are drunk, or you are under the influence of drugs or intoxicating drugs.

Thank you for choosing us! Enjoy your stay!